What the service offers:

• Dedicated support team to receive new instructions.
• Telephone triage with a Clinical Case Manager.
• Virtual assessment and treatment for appropriate cases.
• On-line exercise programmes to support self-education and self-management.
• Face to face treatment, referrals delivered through to a managed network of physiotherapy clinics.
• Local locations for patient convenience.
• Objective measurement and reporting.
• Robust clinical governance to monitor that clinical performance meets the highest standards.

Who is the service for?

• The service is offer to adults and children with musculoskeletal injuries.
• Assess to specialist physiotherapist can be arranged, e.g. neuro-physiotherapist.

How is the service delivered?

• The virtual physiotherapy is normally completed on-line although can be completed via telephone.
• This allows for the patient to be assessed more quickly in their own environment.
• Regular follow-up calls with the patient by their assigned Clinical Case Manager.
• Face to face physiotherapy is deliver via convenient clinics local to the patient.
• Progress is monitored, and the treatment plan adapted as required.

The role of the practitioner

• The physiotherapists have a minimum three years clinical experience.
• Their assessment will include a full medical history
• Objective measurements will be taken and used to report progress.
• A rehabilitation programme will be produce using clinical guidelines and evidence-based practice
• To continue progress between session a self- management exercise programme will be provided in the most suitable medium.
• Follow up sessions will measure progress and adapt the programme as required until the outcome has been achieved.

How to refer a case

To arrange a Physiotherapy Treatment Service referral, you can instruct us by the contact details below or by completing the Refer a Case form.